Privacy Policy
In the following Privacy Policy, we inform you about the most important aspects of data processing on our website.
We collect and process personal data only in accordance with the applicable legal provisions, in particular the General Data Protection Regulation (GDPR).
When you visit our website, certain technical data may be processed automatically, in particular your IP address, the date and time of access, requested pages/files, browser type, operating system, and other technical information required for the operation and security of the website.
This processing is necessary to ensure the functionality, stability, and security of the website and is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR.
Contacting Us
If you contact us via the contact form on our website or by email, the data you provide will be stored for the purpose of processing your request and in case of follow-up questions. We do not pass this data on without your consent.
Cookies
Our website uses cookies. Cookies are small text files that are stored on your device by your browser. They do not cause any harm.
We use cookies to make our website user-friendly and functional. Some cookies are necessary for the operation of the website, while others are only used if you give your consent.
You can configure your browser so that you are informed about the setting of cookies and allow cookies only in individual cases. Disabling cookies may limit the functionality of our website.
Language Preference Cookies
We use cookies to store your selected language settings so that the website can be displayed in your preferred language on future visits.
The processing of such data is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR in providing a user-friendly multilingual website.
Google reCAPTCHA
We use Google reCAPTCHA on our website, in particular in our contact forms, to protect our website from spam, automated requests, and misuse.
In the course of using reCAPTCHA, personal data may be processed, such as your IP address, mouse movements, time spent on the website, or other information required to determine whether an input is made by a human or by automated software.
This service is provided by Google Ireland Limited. Data may be transferred to servers in the United States.
The use of reCAPTCHA is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR in protecting our website from misuse.
For more information, please see: https://policies.google.com/privacy
Google Ads and Conversion Tracking
We use Google Ads to promote our services and measure the effectiveness of our advertising campaigns.
If you reach our website via a Google advertisement, Google may place cookies on your device. This allows us to analyze whether users perform certain actions on our website, such as submitting a contact form or completing another conversion.
The information collected may include data about your interaction with our website (e.g. pages visited, actions taken). We do not receive any information that directly identifies you as a person.
The processing of your data for these purposes only takes place with your consent, which you can give via our cookie banner. You can withdraw your consent at any time.
This service is provided by Google Ireland Limited. Data may be transferred to servers in the United States.
Google processes data in accordance with its privacy policy: https://policies.google.com/privacy
Meta Pixel (Facebook)
We use the Meta Pixel, a service provided by Meta Platforms Ireland Limited, to measure the effectiveness of our advertising campaigns and to better understand how visitors interact with our website after viewing or clicking one of our advertisements.
With your consent, the Meta Pixel may collect information about your interaction with our website, such as pages visited, completed contact forms, or other conversions. This information helps us optimize our advertising and improve our services. We do not receive any information that directly identifies you as a person.
The processing of your data for these purposes only takes place with your consent pursuant to Art. 6(1)(a) GDPR, which you can provide via our cookie banner. You can withdraw your consent at any time through the cookie settings on our website.
Meta may process the collected data on servers outside the European Union, including in the United States. Further information about how Meta processes personal data can be found in Meta’s Privacy Policy:
https://www.facebook.com/privacy/policy
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies that enable an analysis of your use of the website.
The information generated by these cookies about your use of this website is usually transmitted to and stored on servers operated by Google.
We use Google Analytics only with your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time via the cookie settings on our website.
We use Google Analytics with IP anonymization enabled. This means that your IP address is shortened within the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the United States.
The data collected is used to evaluate the use of the website, compile reports on website activity, and provide other services relating to website activity.
Data may be transferred to the United States. Please note that the USA may not provide the same level of data protection as the EU.
You can prevent the storage of cookies by selecting the appropriate settings in your browser or by refusing consent via the cookie banner.
Your Rights as a Data Subject
As a data subject, you have the following rights regarding your personal data:
- Right of access
- Right to rectification
- Right to erasure
- Right to data portability
- Right to restriction of processing
- Right to object
- Right to withdraw consent
If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the competent supervisory authority.
You may also contact us at: info(at)familystory.at